HOW CAN WE HELP YOU?

Please choose your products carefully. We do not normally give refunds if you simply change your mind or make the wrong decision. It is your obligation to read information provided on or about the goods on sale before making your decision.

You can choose between a refund, exchange or repair, where goods are faulty, wrongly described, different from the sample shown to you or do not perform as they are intended. Unless explicitly stated otherwise, all goods are sold for domestic non-commercial use only.

We have a strict policy of NO RETURNS WITHOUT A RECEIPT.

Our full refund and returns policy is displayed in the store, on our website at www.amstoreonline.co.za and available on request. Please ensure you are familiar with our policy before making any purchases.

If you have any questions regarding returns and exchanges, please call us on +27 (0) 87 940 99 71. Alternatively, feel free to send us an email to info@amstoreonline.co.za.

How do I track my Amstore Online items?

If you have any further questions after checkout about your items, please call us on +27 (0) 87 940 99 71. Alternatively, feel free to send us an email to info@amstoreonline.co.za.

Currently, our shipping costs are as follows:

  • Self-Collection from our Amstore offices. Please have your correct order details and proof of your payment on hand.
  • All JHB and PTA will cost R95.84 ex VAT (over night services)
  • Main city out side of Gauteng will cost R306.67 ex VAT (economy service 3-5 working days)
  • Regional areas out side of Gauteng will cost R511.11 ex VAT (economy service 3-5 working days)

Please contact us if you would like to know more information about our shipping prices.

Payment Options

Once you complete checkout, you can pay for your Amstore Online items using our secure online payment facilities:

  • PayFast
  • Snap Scan

If you have any problems, please all us on +27 (0) 87 940 99 71

Alternatively, feel free to send us an email to info@amstoreonline.co.za

How To Pay with PayFast

PayFast is a leading online payment processing solution for individuals, NPOs and businesses of all sizes in South Africa.

If you have any further questions or concerns, simply call us on +27 (0) 87 940 9971.

Alternatively, feel free to send us an email to info@amstoreonline.co.za

We’d love to speak to you!

If you can’t find what you’re looking for on our FAQ page, no worries! Please fill in our form below with your order number and any relevant info so we can help you as quickly as possible. Please allow 24 hours for us to get back to you.

For a faster response you can contact us directly. We’d love to speak to you. Simply call us on +27 (0) 87 940 9971. Alternatively, feel free to send us an email to info@amstoreonline.co.za







Amstore South Africa is part of the Amstore Group. We work with leading companies in the corporate, promo, music and entertainment markets. Working closely with our clients, we offer tailor made solutions to deliver a real marketing edge.